"First-time small-business man Martin Snell holds staff meetings that could be nicknamed 'Lessons I've learned.' But to Snell, who recently opened Charlotte's second Hand & Stone Massage Spa franchise, this particular learning curve -- from lease negotiations to the daily laundry pile -- has been a labor of love. Snell celebrated the grand opening of his business, located in the Village at SouthPark, on the busiest shopping day of the year, Black Friday. And it marked the biggest turning point of 51-year-old Snell's career: Just one year earlier, he was the director of oncology service lines for Carolinas Medical Center-Northeast, an administrator with one of the nation's largest hospital systems. Now, Snell oversees a staff of 13, who offer their own brand of healing, he says. 'I spent a lot of time developing the mind, body, spirit approach when I was working in health care,' Snell says. 'We built a spa here...where they aren't just giving massages or facials but they're really rejuvenating people's spirits.' Eventually, Snell said, he'd like to offer respite care for cancer patients as well, and one of his therapists is pursuing certification."
(Charlotte Observer)
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