Franchisee Spotlight: Paulina Laskosky, Owner of Hand & Stone in Menomonee Falls

Each week Hand & Stone will highlight a franchisee. This week Paulina Laskosky is our spotlight franchisee.

Franchisee Since: October 2008
Franchise Location/s: Menomonee Falls, WI

How Paulina Laskosky Got Started with Hand and Stone…

Paulina and her family immigrated to America from Canada in 1999. She had worked in the corporate world for a global marketing firm for many years and then became a full-time stay at home mom before becoming a small business owner. She has always been a spa enthusiast. Paulina enjoyed being able to escape to a calm and soothing atmosphere and has had a spa membership for as long as she can remember.

She always wanted to open her own spa business and felt that she had expert knowledge from her passion for the spa industry. When researching spas online, she found that Hand and Stone offered more services to their customers including facials, and was attracted to the franchise support that Hand and Stone offered. Paulina and her husband, Michael, opened their first Hand and Stone location in Menomonee Falls in October of 2008.

Paulina’s location is the only Hand and Stone in the state of Wisconsin and she intends to expand her business in the future to other nearby areas.

What Intrigued Paulina Laskosky about Hand and Stone…

Paulina was attracted to Hand and Stone’s franchise system for many reasons. She was intrigued by the support system set in place by Hand and Stone that allowed her to maintain her business while staying at home with her kids and even having time for personal activities. She was attracted to the franchise concept because she could focus on the customer experience and marketing for her location. Paulina did not have to worry about building a brand from the ground up and knew that Hand and Stone would be a safe investment in that it was continuing to grow in a down economy.

Something Interesting About Paulina Laskosky’s Story…

Paulina is the mother of two children and deeply involved within the community. She participates in many local school fundraisers and is also involved in church events. She also plays in a soccer league of 1800 women which she says has been a great source of customers. She credits word of mouth as a main tool for her marketing efforts and is known as the “Hand and Stone Lady” in the local area.

Paulina is originally from Poland and immigrated to Canada in 1981. Her and her family then moved to America in 1999.