Franchisee Spotlight: Lucy Frost , owner of Hand & Stone in Manalapan

Each week Hand & Stone will highlight a franchisee. This week Lucy Frost is our spotlight franchisee.

Franchisee Since: May 2009
Franchise Location: 55 Route 9 South Suite 470 Manalapan, NJ 07726

How Lucy Frost Got Started with Hand and Stone…
Lucy was born and raised in New Jersey and is an experienced business owner. Her first entrepreneurial experience was owning and operating her own beauty salon many years ago. She then worked as a social worker for over 14 years before opening her own Hand and Stone with her husband, Norris, in May of 2009.

What Intrigued Lucy Frost about Hand and Stone…
Lucy had been a member of the Spring Lake Hand and Stone before opening her own location. As a member, she saw the continued growth of the brand, experienced the superior customer service, and witnessed the growth of clientele. Lucy became intrigued with Hand and Stone and wanted to own one of her own. In order to get her husband on board, she scheduled a couples massage one evening and used this as an opportunity to show Norris firsthand the Hand and Stone experience. After that night, Norris decided that it was time the couple opened their own location in Manalapan. The two knew that Manalapan was an untapped market and had confidence that the brand would succeed in the area.

Something Interesting About Lucy Frost’s Story…
Lucy and Norris are both over the age of 60 and their becoming franchisees of Hand and Stone is their second act careers. Norris had worked in the construction sales industry for many years, an industry heavily affected by the down economy, and felt that Hand and Stone would be a sound investment for the future. Lucy was originally a Hand and Stone member, fell in love with the brand as a client, and knew the service would thrive in her hometown of Manalapan.