Thursday, September 12, 2013

Franchisee Spotlight: Paul Palumbo, New City, New York

Paul Palumbo is gearing up to open his first Hand & Stone.  He has over 10 years experience with another franchise, the experience from which undoubtedly will set him up for success with his massage and facial spa.

Paul went to William Paterson University in Wayne, NJ.  Upon graduation, he went to work for Dun and Bradstreet in New York City and worked as the national sales and operational manager.  He stayed there from 1980 until 2004, and from there, he went to work as the director of sales at Bowker in New Providence, NJ. As the company began to lay off employees toward the beginning of 2012, Paul and his wife Dawn began to look at opening a Hand & Stone. Paul will hold his current job at Ingram until the time comes to transition into Hand & Stone full time.

How did you learn about the brand?
 I have a business friend who owns a few spas.  He was over at our house and he shared with me details about the spa business and how it was a great opportunity.  I went to the welcome meeting and decided to go ahead with it.

What are your expansion or development plans? What is your end goal with Hand & Stone?

Ideally, I’d like to have success with this Hand & Stone Spa then eventually consider opening more down the road.

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