With over 20 years of franchise leadership experience, each brand Todd Leff has worked with has experienced explosive national growth and increased profitability. Currently, Leff is the President and Chief Executive Officer of Hand and Stone, a 30-plus unit massage and facial spa franchise, based in Hamilton, New Jersey, with a mission of bringing massage and massage services to the masses. At Hand and Stone, Leff is responsible for franchise, marketing and operational developments. Over the next five years, Leff plans to take Hand and Stone from 30 spas to more than 250 across the nation in addition to increasing the variety of spa services offered at Hand and Stone.Prior to Leff investing in and joining Hand and Stone in July of 2009, Leff served as CEO of Philadelphia-based Cottman Transmission, leading its growth from a small regional company to a 400 unit national transmission repair and complete car care chain. In 2006, Leff successfully engineered the merger of Cottman Transmission and AAMCO Transmissions (owned by American Driveline Systems, Inc.). At that time, Leff became the president and CEO of American Driveline Systems, Inc., as well as its subsidiaries AAMCO Transmissions and Cottman Transmission, creating the world’s largest chain of transmission specialists and one of the leaders in complete car care services. Under Leff’s leadership, American Driveline Systems, Inc. grew to 1,100 locations and achieved system wide sales of $600 million in 2008 employing over 6,000 team members nationwide.
In addition to his extensive franchise career, Leff was a lead trial attorney with the United States Department of Justice Antitrust Division, from 1985-1990. Leff is a cum laude graduate of Temple University School of Law, where he served as an Editor of the Temple Law Review. He received his undergraduate degree with distinction from Villanova University.
Leff’s proven leadership has propelled him to the front of the industry as an expert in franchising and business. He is a frequent author, lecturer and panelist at franchise law and business conferences, including serving as the plenary session speaker at the 41st Annual International Franchise Association (IFA) Symposium. Leff also serves on the International Franchise Association’s Research Committee where he plays a key role in formulating research strategy and assisting in projects for the IFA.
Leff resides with his wife, Cindy, in Warrington, Pennsylvania, a suburb of Philadelphia. They have four children, Jillian, Hallie, Kylie and Alex.
For more information on Todd Leff and Hand and Stone, visit www.handandstone.com.
4 comments:
There are so many business ideas that are out there waiting for enterprising individuals to exploit. Although franchises are common with retail businesses they however do exist in many industries and markets including manufacturing.
Massachusetts LLC
Exploit is right. Way to destroy an industry.
https://www.change.org/petitions/the-massage-franchise-increase-payrates-for-massage-therapists-decrease-lowballing-of-massage
You should read the customer reviews about your staff your locations and the terrible experiences they had! First, It was very strange that the therapist was massaging me with gloves. I was not informed she will be massaging me with gloves and I feel like I should've been asked if I agreed. When I walked in she asked if I had pain and what she should focus on. I mentioned my shoulders, which I also wrote in the form that was sent to my email before my appointment. They obviously do not check the form before taking you in so it’s a wast of your time to even fill it in. I booked the massaged because I had a headache and a lot of pain in my shoulders since that is where all my stress and tension forms. The therapist was just rubbing me and she spend less time on my shoulders. I added the hot stone since I know It helps me. I get massages done every month with hot stone and this was my worst experience ever. The therapist burned me with the hot stones left my body marked! I emailed the manager with pictures. No one followed up, the next day I kept calling in which I was placed on hold for over 5 minutes and the manager never came to the phone. When the manager finally contacted me she kept coming up with excuses and refused to refund my money. I asked for her name and who is above her and she had the audacity to hang the phone on me!!! Then she sent me an email in which she did not sign her name, she lied on the email saying I agreed and said she will give me a $23 gift card to go back to the worst place on earth!!! I also emailed spa@handandstone no one has contact me and no one even apologized for them harming my body!
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